Jeanie McKay, founder of NOVA, began her training development career in the ‘80s, the hey-day years of quality improvement and SPC for much of corporate America. She is experienced in developing and delivering quality training for both product definition teams and manufacturing shop-floor operators.

Ms. McKay has made a difference in the gravity-defiant world of aerospace where products must carry human beings and where reliability rules. Her hands-on training courses are both memorable and motivational where quality is concerned. She is technically competent in the field of Quality and Adult Education. She s well-known for her ability to design results-oriented training that corporate trainers enjoy teaching. She holds a Master of Business Administration and a Bachelors degree in Curriculum and Instruction.

Based upon a client’s needs, NOVA assembles a SWAT team of expert instructional designers, quality consultants, manual writers or implementation consultants ready to quickly help you with your quality training, documentation and implementation. Team members are selected for their in-depth technical knowledge, communication skills and passion for the subject matter needed.

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NOVA Quality Communications
P.O. Box 3802
Sunriver, OR 97707

(541) 593-2574

jmckay@novaqualitycommunications.com