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Kick Ass Quality--Coming Soon

By Jeanie McKay
with
George Currell, Technical Contributor

Kick Ass QUALITY is a quality improvement training resource book, which provides trainers with hands-on, learner-centered exercises. It is filled with ideas, activities, case studies, demonstrations, interesting lead-ins and simulations that transfer knowledge of quality tools and improvement methods. The book contains a wealth of proven resources that are guaranteed to interest, engage and help trainees learn to apply the concepts of quality improvement.

The Kick Ass QUALITY approach uses common objects, examples and illustrations to simplify complex concepts. Believing that adults learn best by doing, the author has filled the book with step-by-step instructions for involving trainees in applied learning situations.

Kick Ass QUALITY also provides quality improvement trainers with information on deployment planning, training media selection, quality improvement motivational techniques and activities that facilitate training transfer.

No effective quality improvement trainer, consultant or instructional designer will want to be without this resource.

Click here to read expanded chapter summaries.

For publication updates and ordering information, click here and leave your email address.

Chapter 1: Is training the right remedy for performance maladies?

Chapter 2: "Hell no...We Won’t Go!"

Chapter 3: "It’s so technical, I have to LECTURE!"

Chapter 4: Build a Classroom...and they will come? Defragging your deployment issues

Chapter 5: Ordaining Qual- Evangelists

Chapter 6: Ready, Set...Go Kick Ass!

Chapter 7: Grand Openings

Chapter 8: Got Quality?

Chapter 9: Declaring War on Variation

Chapter 10: Going with the Flow

Chapter 11: Standardizing for Quality

Chapter 12: The Problem with Problems

Chapter 13: Making Sense of Measurement

Chapter 14: In Control and Capable

Chapter 15: No Rest Stops on the Road to Improvement

Chapter 16: They Like It, But Will They Use It?

Chapter 17: Resources Every Quality Improvement Trainer Needs

If you'd like to read expanded descriptions of each chapter, click here.

NOVA Quality Communications
P.O. Box 3802
Sunriver, OR 97707

(541) 593-2574

jmckay@novaqualitycommunications.com